creative play indoor playground & party centre

This is for the Creative Play that is in Pickering as the Ajax location is now closed. Held my son's party there recently and was advised that there was "Dance Lights" so I was very excited to book this facility as this is the purpose of my party (as mentioned to Christine/Owner) I mentioned the fact of the summer sun and will it be dark enough. I was advised yes we would have "blackout curtains/blinds" up so it should be dark enough. Party was from 5:30-7:30pm, Unfortunately it was not dark enough and the kids didn't even bother with the "Dance Lights" they were basically rainbow colors flashing on the walls and floor it was so bright in there that it had no impact on the "so called effect" that I was promised. When I expressed my concern I was advised that there is no cause for your complaint and that nothing could be done. All I can say is becareful what you are told about this place as I read the comments below (prior to booking) I thought it can't be that bad, however, I must say I agree with the comments below not a great place for anyone to attend.PS: For the price of $269 for 2 hours of play with nothing and I mean nothing included (you even have to bring your own cutlery/plates at that) it is a joke. There are a lot better places and you will get more for your money out there. Not impressed!! Stay away!!

My kids had a great time at there party, going to book again next year for sure. Toys for baby, kids, & a sports room for the older kids. The food was vary tasty, staff was organized, and attentive. Loved the family environment, guests had a fun time.

Friendly staff. Great themed events, which are a special price on those days. Glad to have this location in Ajax. They have a discount day too. Which is when we like to go. Fun playing area for the young kids. Lots to do there for the wee ones.

This play centre is dark, dingy, dirty and disorganized. Better places in Pickering for kids to play.

Service is our number one priority at Creative Play. Clear, concise and effective communications are tools we use to ensure customer satisfaction. We offer a wide variety of services to fit the party needs of all of our clients, whom of all are treated equally. To ensure expectations are being met, it is of paramount importance to be very specific and clear with our customers. In order to effectively perform services that are satisfactory to our customers, we rely on a relationship of clear communication between us and you, the customer. In instances where we have requests for a last minute party booking, especially when the party is booked with only a mere days from the party date, the clarity of communication is of utmost importance. To avoid disappointment we urge our customers to book your party with at least two weeks advance of the party date to avoid disappointments as a result of not having the information we need to perform our services effectively.

This place is so cool! They have a huge gymnasium, craft area and jumping castle. They have tons of fun toys for my boys to play with while I relaxed and they have free WIFI. We had a great time here. I would recommend it to anyone.

Creative Play Indoor Playground is ok. It is not bad, but if your child is over the age of 5 it is lame. There just are not enough activities to keep school aged children interested. Frankly, they could use a much bigger play structure, they have the space which is wasted on lame floor toys that only infants or toddlers can use. The company says that the place is suitable for children up to 10 years, but I really do not feel that is the case. I have brought my children here for parties and to the drop in play. The company grossly misleads you into believing that there are all sorts of creative activities available, and that even a staff member may be on hand to help with crafts, not the case. There are a few easels and some paints, thats it.All in all, it is ok for a mother with infants or toddlers who just wants to get out of the house.