hepburn bathhouse & spa

我太太和我在今年五月来到这里,我们预定了下午4点的spa,我们抵达这里的时候正在下雨,而且还非常冷。我们希望能够早一点预定到这里的。我们预定的盐池spa也非常不错,还有各种不同配置服务的淋浴,都给人很舒爽的感觉。这是我在长途旅行中最舒服的2个小时体验!

我们选择的是一日spa套餐,包括可以在这里进行按摩之前先去附近的茶坊吃顿午餐,然后是体验“圣地”的spa,盐水泳池,热带雨林式淋浴,芳香桑拿,最后是一个小时的按摩。从我上次来以后这里已经被完全装修一新了,还新建了一些设施,原来实在是太旧了,也是时候装修了。墙上的一块匾上说新建筑是2008年就开业了,从那以后一直维护的很到位。嚼着口香糖的年轻人给我们提供了毛巾,浴袍和拖鞋,可是从他嚼口香糖的态度就可以看出来我们应该去公共间开始体验,可是一旦进了公共换衣室我相信就有不少想感受宁静奢华体验的人开始失望了。按摩很一般,反正让我专门来这里按摩我可不愿意。“圣地”体验还可以,想来个健康spa的可以试试,我不怎么感兴趣,体验了半小时后我就开始厌烦了。设施本身性能良好,一切都很干净,运转的也很正常,不过进行按摩之前一切都没什么奢华可言(光就我们付的钱来看可预言着奢华啊!)。想带着孩子享受公共浴的人士可以全家一起来体验。我本来期待着奢华体验的,所以不会再来了。

Thank you for your recent post on Trip Advisor,We have investigated your complaint and can find no record of such feedback or incident occurring, so if it is possible for you to provide me with your contact details where I would gladly contact you immediately to discuss this matter.Kind regardsJohn HibbertGeneral Manager Hepburn Bathhouse & Spa

Thank you for your recent feedback on your experience at the Hepburn Bathhouse & Spa,I would be happy to contact you with reference to your feedback, and would welcome the opportunity to contact you. If you are able to provide you contact details it would be greatly appreciatedKind regardsJohn HibbertHepburn Bathhouse & Spa

对于冬天的寒冷气候来说,室内的水疗就非常适宜,我们购买了79美元的双人水疗套餐,非常划算,还包括茶歇呢。我们是星期二去的,所以人不多。

If you like your spas luke warm, this is the place for you. If, like us, you prefer a hot and steamy bathing experience, look elsewhere. The public bathing was cold and tiresome after 10 minutes and the private area not much more impressive. The Salt pool and steam room made it passable but not at all worth the entrance fee. One thing the place has going for it is cleanliness in the bathing area, although the showers had wads of someone's hair in the plug hole. Not as relaxing as we were hoping unfortunately.

Pulling into the car park, I was impressed with the building, however it was one of the few impressive things I found. Greeted with the stench of chlorine, in what I thought was supposed to be "the health and wellbeing centre of Daylesford" was off putting to say the least, and the line that almost reached the door had me wondering whether I should continue with my visit, but the lone receptionist handled the situation well, was polite, greeted everyone with a smile and apologised for the wait and manged to get everyone in line through quickly. After that, I was left feeling ripped off. After paying $40 (which didn't even include a towel) I was shown into the Unisex change rooms, which surprised me in what is supposed to be a five star day spa, and then told that I was only permitted to use two pools, and I was NOT to go into the walled off area, and then I was left to my own devices to swim in what I can only describe as a heated public pool. I have been to spas all over the world, and I have to say that this one should not even be on a "to be visited" list.

My girlfriend and I were disappointed in the bath house. There are only two pools and both indoors, nothing like Peninsula Hot Springs. Customer service was excellent though and gave us a tour, however definitely wouldn't return as we felt like it was a waste of money and thought it was better to just use our hotel jacuzzi.

The pool was closed for maintenance but seems that we had that issue in Hepburn / Daylesford in February, so took it in our stride.We took the steam room / mineral spa bath / body polish (package) and it was a great experience. As tourism operators, it was nice to have a lovely treat.Thanks Fabian and staff - an indulgent few hours!

My fiancé and I decided to treat ourselves to The Sanctuary -- access to the general baths, along with spa couches, sauna, saltwater pool and monsoon showers. Overall we had a very relaxing experience. We are not sure, however, that the price differential between general access to the baths and The Sanctuary is worth the premium, but nonetheless, we are glad we went.

despite the stench of chorine we had to do it, We chose the package that included the steam room, salt pool, showers and bubble spa with lounges. Great value for money, especially on a Tuesday. Room for everyone and your bathrobe, towel, unlimited filtered water and fresh fruit are included. We did need two showers later the get rid of the chorine stench from our bodies - definitely detracted from the experience.

We purchased a voucher, which had expired but the lovely staff extended this for me which was a great start to our journey of relaxation.Only about an hour and a half out of Melbourne, nestled in amongst the trees we arrived at the Hepburn Bathhouse and Spa for two hours of chill time in the therapeutic waters. We were greeted nicely at the front desk, and headed down stairs to meet the lovely Simon, a most happy and friendly man who gave us the tour as it was our first time here. Awesome customer service skills from Simon who we found out is a local boy. He made sure during our stay if everything was ok. He also gave us a welcome pack of a towel and bathrobe to use while we were visiting. There are three areas in which we visited, the first is a bigger lap styled pool which was warm and a separate bigger spa which was warmer, both look out into the nature as gentle music is piped through the room. The second room holds a slightly bigger spa type pool but have 4 massage beds to lie in as the bubbles pound away your aches and pains. Most delightful and entertaining! The third room is a salt pool which is the hottest of all the pools, there are also monsoonal showers but unfortunately they were not working when we were there but were in the process of being repaired.A nice touch is fresh free water and the most delicious apples! The change rooms were unisex and clean and great showers with complimentary shampoo, conditioner and body wash as well! On the whole we had a lovely time at the spa, and went on to have a Devonshire tea at the little café and wander around the tracks and the springs. Great spots to bring a picnic or for families to play as well. A really great place to go for a day out!

Luckily we went in on the Thursday through a short stay. This was my first time at the bathhouse, and although it was relaxing at first as it has a nice setting, the strong smell of chlorine was overwhelming after an hour and a half. The staff are not very friendly and being day light saving it's absurd that the coffee shop closed so early. I would have been more disappointed had I come the next day to have to pay more for a place that definitely need a bit of TLC! Good for a "one off experience".

Loved this place. Great new building with indoor pools, one larger and a small one with jets which massage all parts of the body. Also so clean with ambient music and huge windows overlooking a lush hillside. The mineral waters make you feel so relaxed and healthy and you can fill you own bottles from the taps just along from this place past the Pavilion café.

I felt like I'd stepped into another world. It was absolute luxury, decadence & relaxation. I'll never forget it.