bright brewery
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Me and the boyfriend spent a lot of time here during our short stay in Bright and fell in love with the place. Got there and had a short but enjoyable tour with Shaun, had the tasting paddle over great conversation with Dave (he's fantastic at his job!). We came back for dinner and more beer later in the evening, the food is what stopped me from giving 5 stars as the malt salt fries and mac and cheese were both a bit underwhelming, pizza was tasty but a bit soggy. The beer is OUTSTANDING though. Best IPA I've had and the Smoko put boyfriend in heaven. We made a third trip back the next morning to get takeaway bottles, and a Brewery t-shirt for the man as he loved the place that much. The female staff member on bar was a pleasure to deal with and knew her beer just as much as Dave the day before. The place has a wonderful relaxed vibe and the staff are excellent. We are already planning a trip back to Bright and the Bright Brewery is a big reason for that.
Thank you for the review, tipprincess! Sorry that we couldn't control the summer rain, but we're so glad you enjoyed your visit regardless. The Pulled Pork Rolls are a recent addition to our menu, so our Chef will be delighted to hear that they hit the spot for you. Cheers!
Thank you for your feedback. We are sorry that we did not meet all your expectations. We value all reviews from our customers and have passed on your feedback to our Chef and kitchen team. We're currently learning to manage bigger crowds following recent renovations that have expanded our seating capacity, and we hope to provide efficient and friendly service to everyone. Thank you for coming in and we hope you return for another beer on our Hop Terrace.
Thank you, MadameGrenouille! Indeed it's a super busy time of year, and we're working hard to make sure everyone has a nice experience. We really appreciate the review.
Thank you for the review, Ben! We're training up a bunch of new staff to help us during those busy times, so hopefully everyone will notice some speedy improvements. Cheers!
Thank you for the kind words, fitzsimon1975! The cider comes from our friends at Batlow cider and we are loving the delicious new additions to our menu, such as the pulled pork roll. Glad you enjoyed your visit. Hope to see you again!
Thank you for coming in Deborah, and for taking the time to post a review! A cool ale, great live music and a relaxing time are exactly what we love providing to everyone who comes along. Hope you come back for more!
Thanks Jules! We seem to have great weather here more often than not, so we hope you can return again soon for more warm evening pleasures. Cheers!
Hi John and Vicki. Thank you for your review! We really appreciate the feedback and we're glad you decided to stick around. We hope all our customer have a leisurely time when at Bright Brewery, so your comments help confirm that we are on the right path. Cheers!
Thank you, Graham! We're so glad you enjoyed your visit and discovered everything that we hope to offer for all customers. Cheers!
Hi Keiramoo. Thank you for taking the time to write a review and provide feedback. We apologise for not meeting service expectations when you visited and hope that you felt compensated accordingly when the matter was addressed. We will take your feedback on board and utilise it for our ongoing staff training. We had a few new bar staff at the time, who may not have been fully confident in all aspects of the job, so we will ensure that a strong customer focus continues to be a priority during staff inductions. Thanks again, and we hope you come back to find excellent staff and service at Bright Brewery.
My 2 kids and I dropped in for a meal en route to a week at Falls Creek. The kids loved the vibe...plenty of bearded dudes with baseball caps & tats but also lots of representation from the family crew. In short, a great mix of punters and all keen for a nice meal and a yummy bevvy or two. Steak sandwich for my 13 yo son. Serious hunk of scotch surrounded by all thue usual trappings. Killer hot dog for 11 yo daughter (Dad, what's saurkraut?). She hoovered it. As for moi? Opted for a scotch fillet from the specials board. Congrats to the kitchen for serving a really choice cut of meat at the rare end of the medium rare spectrum. Superb. And no ridiculous sticker shock at the end. Very good value for $ meal. Highly recommended. p.s. Great service too.
On a chilly July afternoon we stopped in to while away an hour or so. Decided on the beer tasting paddle ( 6 for $12.00 ) and braved the cold on the heated terrace. So pleasant to sit there overlooking the park with the river rushing past just 50 metres away.Although we didn't have a meal, the menu looked well priced. Worth a visit when in Bright.
The tastefully renovated Bright Brewery produces 6 tasty award-winning beers: order their sampler so you can try their quite distinct flavours. They also serve good local wines and the pleasant staff we talked to were knowledgeable about both beverages.The food is basic but good for the price: the Greek pizza and the pork schnitzel with bearnaise sauce were both tasty, and the chips were fantastic, even for someone who normally never eats them. We were there on a very cold night so enjoyed the indoor warmth, though some hardy souls braved the outdoor seating under the heaters. On a fine day the seating above the river would be lovely.
Thank you for taking the time to give us your feedback. Following your feedback and discussions with our chef and brewery door manager we are investigating the quality of product and service that was delivered to you whilst visiting Bright Brewery.As a part of our regular business process and assessment we evaluate and reassess the consistencies in our processes of the quality of product delivered, staff training and service provided. As a direct result of your customer feedback we are able to monitor these processes and assessments and re-evaluate and implement changes that may be required. Our food is carefully matched to our beers and we aim to provide a quality product and service that matches the quality of the venue and the beer we produce. Our management team / supervisors who are on shift are trained to address any issues raised in relation to quality of product / service provided and would have been more than happy to address your issue immediately. This would have also specifically identified areas requiring immediate attention (i.e. specific meal / staff member).Our foremost goal is to achieve a positive experience for all our customers and we apologise that we have failed to achieve this during your visit to Bright Brewery. Of course our ideal solution would be for you to give us an opportunity to discuss this further with you by either contacting Millie our Food and Beverage Manager or Monique our Floor Manager on (03) 5755 1346 or emailing us your contact details at bar@brightbrewery.com.au. This will give us an opportunity to apologise in person and find a satisfactory resolution.