studio zero g

I bought a groupon for the anti-gravity yoga since I had torn my meniscus and wanted to limit the amount of pressure to my knees. My rehab took a little longer than I expected and I was not aware of the expiration date on the groupon. I called Studio G the day the groupon was to expire and talked to "Rob" who stated I needed to call Groupon because at this point they would not be able to redeem the groupon at this point. I asked if the Groupon could be extended in any way and he stated it could not and quickly gave me the number to Groupon. I called Groupon and spoke to a great representative who stated that it is up to the business how they handle this situation. They could take the Groupon now and book me for future classes, or they can take the cash value of the groupon and apply it without the promotional price of the classes and he was very unsure why they had referred me to them. Groupon offered me a credit to my Groupon account so I would not lose my money and I was very grateful. I called Rob back and asked about not being offered any of the alternatives and he said it was because our conversation did not go that far. Now is it my responsibility to think of alternatives or is that the responsibility of the business to offer? He also stated, "If someone is not responsible enough to keep up with the expiration date and use the Groupon beforehand it is not our fault" . WOW I was in shock by that one--Well it turned into a screaming match on the phone and I ended up hanging up. What happened to customer service? What happened to empathy with the customer. Because of an injury, I had not been able to use the Groupon, but "Rob" felt like I was being irresponsible---Never Again! G. L Lewis

I love this place. A great place to relax on a stressful day and be able to test your flexibility. I love the challenge and the instructor makes you feel so comfortable. A great place for me to grow. :)

I'm addicted! Melissa's passion for what she does radiates through her teaching. She is a beautiful person inside & out.. very patient & helps u at your level where you feel comfortable. As for the aerial yoga, I have lower back pain,& before leaving my 1st class my back felt awesome. And it is really so much fun u dont even realize what a great workout u are getting until the next day when you feel sore. Great workout.. so fun! I'm so happy I stepped out of my comfort zone and tried this! :)

This was really a fun experience. I was a little hesitant because in many exercise places you feel totally out of place, but that was not the case here at Studio Zero G. Everyone was friendly, supportive and made you feel comfortable. I was a afraid at first to take part of this class on silks, but I did and it was amazing. It was a different and fun way of exercise. Made me feel taller and limber. I will be a regular on silks. I am glad to have a place like this antigravity aerial yoga & more in our part of town. Everyone should try it.

Studio Zero G is amazing. They are so pleasant and make you feel welcome from the moment you walk in. The aerial yoga is a great way to exercise while having fun. You never feel as though you are being pushed or made to feel bad about not feeling comfortable about doing certain things; your body is your guide. A great studio and amazing people!!!

Studio Zero G is beyond amazing. As soon as you walk in, the atmosphere is very inviting, pleasant, and calming. The aerial yoga classes are an amazing workout and extremely fun. You are never pushed to do something, and safety is a number one priority of theirs. :)