aveda seven seas spa

Facial was "ok" but their massage is "poor". You can get better massage somewhere else. The champagne tastes cheap. Other than that, ambience was good... But I don't think I'll go back.

Marly,Please accept my apologies for any inconvenience we may have caused you. In your review you said that you were booking for the 19th. If you need the reservation for March 19th, I am positive that I can help you. Please contact me, May Luis, directly at the spa or e-mail me at May@sevenseasspasalon.com and I will make sure that you have your appointments on the date and time you wanted. If the date has already passed, we will find a way to correct this inconvenience. Thanks, I look forward to hearing from you, May LuisSpa & Salon Director

Good Morning Brian,Please accept my appologies for this inconvenience. Last week we were experienceing extremly high call volume for Groupons, Valentine's Day and Pesidents Day. I know that you already reserved elsewhere but would love it if you would try us in the future. I am going to message you on facebook my e-mail and direct extension in order for me to handle any reservations personally in the future. Best Regards,May LuisSpa & Salon Director

Dear Guest,Thank you so much for the great review. It is a pleasure to be able to make someones day a little brighter. Please ask for me at the front desk next time you are here, I would love to meet you.Best regards and many thanks,May LuisSpa Director

Tyler,Thank you so much for your great review. We appreciate it and hope to have you as our guest very soon.Best Regards,May LuisSpa and Salon Director

Ms. Herrera,Thanks so much for your outstanding feedback. I will definitely pass your review along to Luz and Margarita and the rest of the team. I hope we can meet on your next visit.All my best,May LuisSpa & Salon Director

Dear Guest,Thank you for your kind words and pleasant review. We look forward to seeing you soon. Should you need anything at all please feel free to contact me at your convenience.All my best,May Luis

Hi Paulette,I am so sorry for this inconvenience. I assure you that we can correct this situation however, we do not have the correct contact information for you. Under separate cover i wrote you a private message on tripadvisor to let you know the number we have on file for you and that it is not going through. I wrote you this on Saturday, November 1st. Today I also sent you another private message. I am happy to help and also give you my direct number and extension however, I have no other way of contacting you. Please get back to me at your earliest convenience,May Luis Spa Director

Dear Guest,Thank you for your positive feedback. I will make sure that the culinary team looks into your comments. For the future, if you do not wish to tip at the front desk that is no problem, you can always leave the cash directly to your service provider. We look forward to your next visit.Best Regards,May LuisSpa Director

Dear Guest,Thank you for your feedback. Please rest assured that the spa has new robes and slippers and aroma of eucalyptus and orange now fill the spa. I sincerely apologize that we did not exceed your expectations on your visit. I am diligently working with the spa team in order to give great and consistent service to all our guests. I hope you are able to visit us again in the future. Please feel free to contact me at your convenience if you would like to discuss anything further.Thanks Again and Best Regards,May Luis

Dear Guest,Thank you for your feedback. My apologize for the loud guests and not exceeding your expectations. Since your visit we have made the necessary updates to the amenities. There are now nuts and infused waters throughout the spa as well as q-tips, shower caps and combs in both locker rooms. We look forward to having you visit our spa in the future. Please contact me if you need anything further.All my best,May LuisSpa Director

Dear Guest,Thank you for your positive feedback. We look forward to having you visit the spa in the near future.If you need anything at all, please do not hesitate to contact me.All my best,May LuisSpa Director

Dear Guest,Thank you for your feedback on the salon. I apologize that we did not exceed your expectations. Since your visit we have made various changes to the salon to ensure a wonderful guest experience. We hope look forward to having you visit the salon soon and experiencing the positive changes. If you would like to discuss any concerns further, please contact me directly. All my best,May LuisSpa Director

Dear Guest,Thank you for your positive feedback! We look forward to having you here soon.If you should need any assistance, do not hesitate to contact me.Thank You,May LuisSpa Director

Dear Guest,My sincerest apologies. There could have been many different reasons for this to happen for your polish and I would like to discuss this with you as soon as possible. Please contact me at your convenience in order to correct this error.Thank you,May LuisSpa Director