waterworks park

We're so glad you guys loved your most recent day on our slides and under that cabana, Vince! It means the world to know all the kids enjoy our rides, and that our on-site dishes hit the mark for you guys, too. We can't wait to welcome you back again next summer!All the best,The WaterWorks Park Family

You made a great decision with that cabana -- they're something we're proud to provide! Thanks so much for taking the time to follow up with us here on TripAdvisor about how much you all enjoyed our slides. We'd love to welcome you back next season -- here's hoping we'll earn that final star from you next time!All the best,The WaterWorks Park Family

We'd love to see you again before the end of the season, Matt! Sorry about that coffee, but we're pumped to know it didn't put a damper on your overall experience. Looking forward to seeing you on our slides again soon!Cheers,The WaterWorks Park Family

We're all about providing the whole family with a great time, so we're disappointed to hear that your little one didn't have as much fun as he could have at our place. Our kiddie pool area tends to be the perfect fit for two year olds, but it sounds as if your son was looking for a little more adventure. We'll absolutely be keeping your feedback in mind -- about our rides as well as our food options -- and in the meantime, we hope you'll consider giving us another shot before too long. We'll certainly be working hard to up our game for your next visit. All the best,The WaterWorks Park Family

It's awesome to hear how much Grammy loved that lazy river, Patsy! We're pumped to know everyone in the family found a favorite ride at our place -- that's the kind of feedback that keeps us loving what we do. We can't wait to welcome you all back again next summer -- we'll get those season passes at the ready!Cheers,The WaterWorks Park Family

Thanks so much for your kind compliments! We're glad that your whole family enjoys the park and you don't find it too overwhelming. Please come back and see us again soon!All the best,The WaterWorks Park Family

We can't apologize enough for this frustrating experience -- Rest assured, though, that this sounds like a serious miscommunication with our staff regarding our procedures, and by no means was it an attempt to gain extra money from your group. We value our customers far too much for that. We'd really love to continue this conversation with you offline -- not least, to find out the date of your visit, but also to do what we can to make this right. If you're willing, please give us a call on (530) 246-9550 so we can turn this around for you. All the best,The WaterWorks Park Family

Thank you so much for taking the time to recommend us both on here and on Yelp, Denali -- that means a lot to a small biz like ours! As we said over on Yelp, we're delighted that you and your family had such a fantastic time at our place, and we can't wait to welcome you back again next time.Until then,The WaterWorks Park Family

We're delighted to know how much your grandsons enjoyed our park on such a hot summer's day -- there's not much better than splashing around in the water when it gets past 100 degrees! It's our pleasure to offer a discount for our lovely guests over 63, too. Here's hoping we'll see you all back on the slides again before too long!All the best,The WaterWorks Park Family

Wow, Julie, thanks so much for your fantastic recommendation! You're so right to point other reviewers in the direction of our cabanas -- they're a lot of fun and a great home base when you come in a group. We hope to get the chance to welcome you back before the summer's up!All the best,The WaterWorks Park Family

It really made us laugh to read about your husband's expression on that Avalanche -- that's definitely one of our more exciting rides! Thanks a million for spreading the word about us, and we hope to get the chance to welcome you back before the summer's up. All the best,The WaterWorks Park Family

It's awesome to hear your two boys thought our slides were a blast, Jeremy -- that's what we're all about! Thanks for your compliments about our friendly lifeguards and twilight discount, too -- we'll be sure to share those with our whole team. We hope it isn't long before your third visit -- we'd love to give you guys a 5-star experience next time.All the best,The WaterWorks Park Family

We're sorry to hear that you were disappointed about this, Barb -- it's a longstanding policy that it is an entrance fee, not a ride fee. That said, this should have been explained to you in the friendliest possible way, and we're truly sorry if this wasn't the case. We hope you'll consider coming back again soon -- with all the great attractions within the park, you won't want to stay out of the water next time!All the best,The WaterWorks Park Family

It's water fun for kids but places to sit for the adults. Good thing it's so warm in the sun since the water is quite cold. The children can't resist however. Take snacks for the car afterward as the food is a bit spendy. If you arrive in your suit, dry off and plan to drive home sitting on towels you will do much better than trying to change in the restrooms.

Thanks so much for your thoughtful review, Sylvia -- we're glad to know we're your go-to spot for some fun in the sun with your grandkids! We appreciate you letting other reviewers know about our hard-working team too. That really means a lot. Be sure to pay us another visit before the summer's over -- we'd love to welcome you back!All the best,The WaterWorks Park Family