broadway square mall

Worst customer service experience very come across in a long time. Terrible management, not sure completely they know what their doing or if they know there in a business environment. A complete overhaul of staff would do this place good, especially management who doesn't treat customers good nor employees from what I could tell while visiting this place.

This was a great place to shop at one time. Not so anymore. Sears, Dillards and J.C. Penney are the anchor stores. Other than that, there are mostly stores that cater to teenagers. I rarely go to the mall anymore for that reason.

Whether you are looking for men or women's gifts, they can be found! We shopped the larger stores for more variety of gifts, instead of what we have to search for in the more rural areas of Texas. The mall offers a good climate, comfortable surroundings, plentiful food and drink selection, with a more festive atmosphere. Many restaurants surround the mall, as well as Macy's and strip mall stores. To me, it's all about location, variety, cost, and a touch of shopping enjoyment, while purchasing that something special for that special someone! We love it!

Clean well maintained. Easy to get in and out. Most of the shops were very friendly and staff helpful in finding what you wanted. Nice variety of shops for a smaller mall. May shops to take in around the area. Close to rstaurnts and hotels in Tyler.