golden nugget casino

4A

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golden nugget casino
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vhdvhd

We stayed two nights at this great hotel and casino and enjoyed every minute of it. The staff are very polite, friendly and attentive, especially the housekeeping crew. The employees are always smiling like they are very happy to be working there. We were two couples staying in two rooms. We asked for rooms near each other and the elevators. We got there around 3:00 and our rooms were not ready as check-in is at 4:00. They said our rooms were adjacent, near an elevator, and located on the 9th floor and even gave us room numbers Three hours later we were given rooms on the 5th floor quite ways from the elevators. Other than that check-in and check-out was very easy.The rooms are large, clean, comfortable and well furnished. The room was as nice as any I have had in any casino. The only negative to the room is that the bath is separated from the rest of the room by a shower curtain. I have no clue what that is about, but it certainly isn't about privacy. The shower and toilet areas are enclosed and have doors. The pillows were a bit too thick for my comfort. I didn't sleep well, despite the nice firm bed.I loved the casino, as it was bright, roomy, and very exciting. Everyone was cheerful and attentive. There were always waitresses coming by the tables taking drink orders. The dealers were very professional and friendly. Like in most casinos, there are cocktail areas with poker machines embedded in bar. I always like enjoy them, but these had very uncomfortable stools. The bar had no foot rail and the stools were fixed (unmovable). I mostly avoided them. Other than that, this casino rivals any I've been to in Vegas or Atlantic City. We had a great time and will be back often.

maggiet0813

This casino is brand new. Had nice stores; several restaurants to choose from (some of them don't open until noon). The casino floor was clean and very spacious.

Jb70607

The people here are friendly and courteous. I enjoy going here often, I am not a big gambler so I am not able to comment much on gambling but have not lost a lot of money here either. I like this place.

Jpamr5

The facility is spacious, clean, and tastefully decorated inside and out. The hotel rooms are also spacious and comfortable. All the employees we encountered were friendly and cheerful.We stayed on a Monday so the facility probably was not as crowded as a weekend, so the smoking issues as mentioned in some reviews was not much of as of an issue for us. I thought the smoking was just like other casinos; the smoking is disconcerting when a person sits next to you and lights up and blows the smoke in your face. I had the same luck as I usually do gambling at casinos-not much. We watched a few people win small amounts, but did not see any big winners.We ate our dinner meal at the Cadillac. While our server was trying, we thought he could have done a much better job. The food portions were generous and the prices were a little above average but not outrageous. The taste of the food was good, but again nothing to brag about. My fish tacos were delivered a good ten minutes after the rest of the party had already received their meals. We decided to try the breakfast buffet since on this Tuesday people 50+ with their loyalty card could eat for $8.99. The buffet was easy to walk around and there was a variety of choices, more than I have seen at other buffets. I enjoyed my selections. Other members in the party enjoyed most of their selections.We noticed the nice pool area and would like to try it when the weather is better to be outside. Also hoping to see special deals for hotel rates if we decide to return. The resort fee is $5.00, so hopefully it does not increase.Overall the stay was enjoyable.

Traveler1948_10

When you first step in the Golden Nugget you are impressed with the modern, well lit, sophisticated appearance of the casino. The bars, shopping and gaming are all first class. We dined at Vic & Anthony's Steakhouse and the meal could have not been better. The steaks were cooked to perfection and the wait staff added to the enjoyment of the meal. The wine list was impressive and the restaurant setting was elegant. One of the best attributes of the Golden Nugget is the air filtration system. There were no clouds of smoke and the smell was only faintly present. A real plus for non smokers who do not enjoy inhaling second hand spoke.

brcunn

Everything is new & clean, We are all non smokers and the cigarette smoke was not bad at all. Only problem was that I lost money in the slots. Fortunately my husband was winning so we just about broke even. Had a great time! Wish there had been some name entertainment when we were there.

685KarenS

Nice - Beautiful decor. Many restaurants from which to choose. Texas Chainsaw Steakhouse - excellent. Fun Casino - good options

488merlink

RV's Not welcomed!!! We use to pull up in the RV and park in their RV park, if you call it that. It is now closed.We tried to park in the Golden Nuggets parking lot and was told RV are not welcomed! I have the paper they left on the window too. Was told to go park at L'Auberge Dulac.Whenin a minute security pulled up and told us we need to leave.We use to gamble here and go for the buffet and entertainment. Since the Golden Nugget opened everything went down hill.NOT GONG HERE ANYMORE!!!!.

Delaw

This was our first visit to GN in Louisiana. We stayed next door at L'Auberge. The new GN casino is, indeed, swank and BIG. But, with some exceptions, the machines were pretty much the same (and as tight) as at L'Auberge. What was different however - that will keep me losing my money at L'Auberge versus GN - is the dismal attitude of the employee at the customer loyalty card booth and the nickel & diming by GN over a lanyard to go on the loyalty card. The loyalty card desk employee was unfriendly and acted bored with her job (I am sure it is boring but this is the desk where repeat casino customers first go). Her lousy attitude was topped by her telling us, in response to our request for a card lanyard, that at the GN if we wanted one we would have to buy one at the GN gift shop. Nickel & diming. The lack of a free lanyard is a small matter; petty really. But it is the very fact that it is such a small thing that makes it insulting. Customer appreciation is appreciated by the customer. Particularly in a casino - where one is bound to LOSE money - it softens the blow to be treated nice and get free gee-gaws. Holding out on an item that probably costs GN all of 2 cents MAX, seems pound wise and penny foolish. But who am I to argue with the fabulous success of Tilman Fertitta and his Landry Corp (where the food is usually pricey and most is just ok as the reviews here reflect) and its operation of its now plural Golden Nuggets. If customers don't vote with their feet then I guess GN feels it can get away with stuff like this. If this doesn't bother you, then the GN will do just fine. It looks like a classy place. But, it did bother us - both the unpleasant attitude and the pettiness - and we will keep our business at L'Auberge.

bryndaf

This place is really nice, room was GREAT, and the casino had a young, hip, vibrant feel to it. We at at Landry's (good seafood), Claim Jumper (not really impressed) and the Asian restaurant (pretty good) and of course I hit up Starbucks every day. The pool area is awesome and heated, and I hope to go back before everyone else realizes what an amazing place this is!

572MichaelA572

The Casino is breath taking.Take a stroll around the property and,enjoy everything it has to offer inside,or outside.I'm not sure why the beverage servers take so long to wait on you.I wish Tillman would add a self service refreshment area for his guest.I do not like to be ignored at some of the open bars for a beverage.This has happen to me several times on my visits to the casino.Managers need to make spot checks on their employees to make some observations when dealing with the casino guest.

larryd216

Visited Jan.19.The rooms are very nice and luxurious. Food choices outstanding and good.The slots were still behind Cushatta on latest variety and decent payback..The best thing about this resort is the L'Auberge is next door walking distance.

taylorc225

I thought I was in Vegas the moment I stepped into the casino! Well decorated, colorful, and all the machines and tables are new and friendly. Several restaurants are all well appointed and have great menus. A great variety, Chinese, steaks, Mexican, seafood, and all delicious, though a bit pricey. Rooms are very unique, with some of them being open bathrooms !!! to the room. Great for romance.......don't get one if you are sharing on a convention. Meeting rooms are world class. Golden Nugget seems to be a notch above.

Lag11

The Golden Nugget in Lake Charles is a short 2 hour trip from Houston and a nice weekend getaway. The casino is nice, but the best attraction is Vic & Anthony's Steakhouse. It's a great time to gamble some and have an excellent dinner. This will be a repeat visit.

JoshlynF

New casino with all the bells and whistles of Vegas. Eaten at three of the Landry's restaurants and the food, drinks and service were excellent. Event center small enough to provide a great view of the stage performance. Gambling area open and provided excellent playing opportunities while drinks were readily served. Great scenery inside and out. Overall worth the trip!

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