spa on the boulevard
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I go there all the time and have used various services. I enjoy the atmosphere and the ladies there are very friendly. It is very clean also.
The services here and the technicians are all top notch. The spa is luxurious with all the top amenities you could ask for and it's a step or two above any other spa in Harford County.
I made an appt for a spa pedicure that included a special that was being run for Mothers Day. The only available time was mid afternoon which was fine. Upon arriving I was met by Nancy who didn't seem thrilled to be there. Once we got started she began saying how busy and understaffed they are, how they actually have to turn away clients. I started to feel terrible for making an appt!! The spa pedicure is usually a little longer than the regular pedi's but I felt like this was rushed, I was in and out in less than a hour. Everyone has a bad day but what topped off the experience was at the end. Nancy was applying the topcoat and nudged another toe, smudging the entire nail's polish. Instead of taking the polish off and reapplying, she just took a tiny bit of additional polish and called it a day! I left a decent tip, paid for my service and made sure to get her name (I had to ask the receptionist), so I'd know who NOT to ask for if I came back. I really wanted to enjoy this but the guilt trip for being there was too much!
Came across a coupon for 90 minutes of massage and decided it was time for a little pampering with a soothing massage. Spa on the Boulevard offers peaceful and relaxed environment. Loved the 90 min massage. Two things that I would change the music is piped from a main source to all rooms. I prefer to listen to my own music. It wasn't bad but I prefer less foofoo music and more Native American Flute/Drum music. The sitting room had no drinks; after a massage lemon water and/or tea would be a nice ending.
First of all, I do want to say that the end result was good - I left my massage appointment feeling relaxed and well taken care of. However, I scheduled a stone massage and I just feel others should know that this spa's version of a stone massage is very different than any other place I've been. While my massage therapist was very good, the stones were definitely an add on rather than fully integrated into the massage. I've had several hot stone massages in the past and the entire thing involved the stones, whether they were placed on muscles to sit as mini heating pads in preparation for working on that area, or between my toes, etc. This massage was very therapeutic and hands on, and then she ran the stones over that body part after the manual massage. So while I will visit again, I will go elsewhere for stone treatment.
I have been coming here since this location opened. I love it here! Additionally I don't know what you guys are talking about with nancy I have been seeing her for yrs and she has been doing my mani/pedi always! She always does a good job and is very friendly. Perhaps you guys were having an issue yourselves that day !
This was my first time to this spa. I did not have an appointment, but I was able to get in right away. First of all, the facilities are immaculate. This place is gorgeous and very relaxing. I am a small business owner and I just needed to escape from work for an hour. I did not even ask to see the menu of prices when I stopped in. My facial was done by Barbara. She was an angel. I was treated like a princess and my stay ended up lasting more than two hours. I felt so relaxed by the end of my treatment. I was amazed when I paid to realize that the facial was under $100. I definitely received value for my money. Next, I will be making an appointment for a haircut (I am overdue for one) and I will definitely be back soon for more spa treatments. Five star facilities, five star treatment and great prices for the service. Thanks again to Barbara, for being so kind and helpful. I will be spreading the word around town!!
Dear L S,Thank you for your feedback. I cannot apologize enough that your service did not exceed your expectations. I would love an opportunity to speak with you further in regards to your service. All feedback, positive and negative, are important for our team to learn and grow. If you have a moment, would you mind contacting me at 410-569-0100? Thank you again for your time and I look forward to hearing from you.Sincerely,Amanda JeffriesGeneral Manager
I have gone to other Spa by Debbie salons for years and I am so happy that they have a new location now in Abingdon! My nail technician is always Nancy and I have followed her for years! She always provides me with a great gel manicure and pedicure. As a nurse, her gel manicures are a must for me and they generally last about 2 weeks despite frequent hand washings with alcohol sanitizer and soap! Additionally I recommend Holly as a hair stylist. She is super sweet and takes the time to understand what I would like! These 2 lovely ladies are the reason I keep coming back!
I have been going to the spa at the avenue in White Marsh for years and have always had a good experience. Once the Boulevard location opened I started going there because its close to my home. The place is wonderful and relaxing. I love the tranquility room. I have spa treatments there at least every other month.
Dear Nikki,I am so sorry to hear about your experience. All feedback, positive or negative, is extremely important for our team to learn and grow. I would love the opportunity to speak with you further about your visit and hopefully rectify the situation. You are more than welcome to call me at 410-569-0100 or if you wish to message me your contact information, I would be more than happy to call you. I look forward to hearing from you. Thank you for your feedback.Sincerely,Amanda JeffriesGeneral Manager
Debbie did a great job with my brow wax (which I am very picky about)!!! Very pleasant experience and reasonable pricing!
Dear Valued Guest,I am so sorry to hear that your experience with our Spa was less than satisfactory. Our management team truly values all of our guests’ comments. We use all feedback, positive or negative, as a learning experience to better serve you in the future. I truly apologize that we did not exceed your expectations. If you could please privately message me your contact information or please do not hesitate to call me, I would love to speak to you further. Thank you again for your feedback. Have a wonderful afternoon.Sincerely,Amanda JeffriesGeneral Manager410-569-0100amanda@spaontheboulevard.net
Went for a deep tissue massage and was very pleased with the therapist. They have clean changing rooms, showers, and lounge area for use before and after your treatment. There is also a sauna that was available for customers. It is a full-service day spa with hair, make-up, and nail services. Wait room had coffee and tea. Attendants varied from polite to disinterested. My masseuse was great, though. Will definitely return.
I absolutely love Spa on the Boulevard. I have been going to Debbie's other spas for about eight years and I'm so happy she made one in Harford county because it's so much closer to me now. This spa is the most beautiful spa I have ever been in. I just read the other reviews and I'm appalled by the review I just read. So basically she said the place was great. The massage therapist were excellent. She even got to shower and blow dry her hair (with products provided) after the service. Her complaint was a flat iron wasn't provided and this was so important that the manager had to get involved. Are you kidding me? Really. Then she complains about the manager! Wow. I guess you can't please everyone right. There's always going to be people looking for anything to complain about. I have been treated with nothing but respect and kindness everytime I walk through any of Debbies Spas. I highly recommend this spa. :)